Basic Info

First Name

Last Name

Phone *

Email *

Call Scenarios & Branding:

What type of calls will the voice assistant handle (customer support, sales inquiries, appointment booking, general info)?

Do you have a specific brand voice or tone you’d like the assistant to convey?

How many calls do you anticipate per day/week?

What languages/dialects should the voice assistant support?

Conversation Flow & Logic:

Can you outline the main call flow steps or menus you’d like the voice assistant to guide callers through?

What are the most common questions or requests callers currently have?

How should the assistant handle calls it cannot resolve automatically?

Do you have existing call scripts, FAQs, or knowledge base articles the assistant can reference?

Integration & Backend Requirements:

Should the assistant have real-time access to databases for account lookups, order status checks, or scheduling? If yes, please specify.

What tools or systems does the assistant need to integrate with?

Do you need speech-to-text transcription or call recordings for audit or compliance?